Thursday, June 14, 2012

Satmetrix® Launches SparkScore™: Disruptive Social Media Measurement Solution Connects Online Customer Brand Sentiment to Business Results for the First Time

The Net Promoter® company releases first three industry SparkScore benchmarks and announces plans for integration into its customer experience management solutionsLondon – June 14, 2012 – Satmetrix®, the Net Promoter® Company, today announced the release of Satmetrix SparkScore™, www.spark-score.com, a free website that benchmarks brands’ social media sentiment in select industries using Net Promoter, the widely-adopted customer loyalty metric and business practice that drives profitable growth.

Press Release Distribution, Satmetrix® Launches SparkScore™: Disruptive Social Media Measurement Solution Connects Online Customer Brand Sentiment to Business Results for the First Time

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